![]() ![]() What is the Quicken Premium Support phone number? Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday. What is the Quicken Support phone number? You can also connect with other expert Quicken users at any time in the Quicken Community. Or, you can search for help using the search box at the top of this page. On our Support Homepage, you'll find options to search for an answer, explore a specific topic, or watch the videos in our Quicken Video University. The fastest way to get help with Quicken is to use this support website! Our Support Website has hundreds of FAQs that cover almost everything to do with using Quicken. What's the fastest way to get support for Quicken? See if your version of Quicken is currently supported. ![]() Note: Quicken Support is only available for customers using currently supported products. Updating your software with a free patch is the fastest and easiest way to ensure that your Quicken is working properly. Before contacting support, we recommend that you check to see if you have the latest release of your Quicken product installed. I'll be happy to lend a hand.Quicken has several support options to suit your needs. If you have other questions, don't hesitate to come back here. Moreover, it's possible to create an investigation if other users are experiencing this issue. They can help pull up your account in a safe environment and have a conversation about what went through while using your card. You cannot process electronic transactions for American Express cards that start with the following numbers:Īfter performing this, if you encounter the same challenge, I recommend reaching out to QuickBooks Desktop support.From the Merchant Service Center, go to Account, then Account Profile.Your Merchant Account is properly configured to process the card type your customer is using.Ensure the card has a credit card and not a debit card logo.Clear temporary internet files and cache.Use a different system (GoPayment or Merchant Service Center).Instead of inserting the card, try keying in the card information.Use another card to process the transaction to identify if the problem is coming from the system or card type.Try the following steps to identify the root cause of the issue: There could be several reasons you can't process a credit or debit card transaction, one of which is merchant account information not being recognized. Since the error persists, let's perform other troubleshooting steps. I appreciate for performing the steps my colleague provided. Take care, and I wish you continued success. Let me know how it goes so I can assist you further in processing online payments in the desktop merchant center. Please see this article to learn more about this: Find out when QuickBooks Payments deposits customer payments. Īlso, you may want to know how long it takes to get customer payments in your bank account after you process them in QuickBooks. In case the error continues, you can check out this article for more troubleshooting steps: Resolve errors when processing credit and debit card transactions in Point of Sale. Once done, take and process payments in QuickBooks Desktop (QBDT). (Optional) If you prefer to keep pop-ups blocked, add an exception for QuickBooks Merchant Services () instead.Switch the setting to Allowed or Blocked.Under Privacy and security, select Content/Site settings.Open Chrome, select More, then select Settings.If you're using Google Chrome, here's how to check for pop-up blockers: Please note that the steps may vary depending on your browser version. To troubleshoot this, you'll have to enable pop-ups or add the QuickBooks website as an exemption. Your pop-up windows are blocked when there's nothing happens after clicking a link or the swipe button. I'll make sure your swipe button feature gets fixed so you can accept payments accordingly. ![]()
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